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Products
Frequently Asked Questions
DocketPort
Practice Management Software
ScanSharp
ScanSharp Plug-in For Centricity
ScanSharp OCR
TravelScan
Are your scanners capable of auto-detecting the card?
Can I scan both sides of the card in one pass?
How do I install the scanner on Windows XP Embedded?
What does my scanner warranty cover?
What is TWAIN and does your scanners include TWAIN drivers?
What is the warm up time of your scanner?
What kind of cards can your scanners scan?
Where can I get replacement calibration sheets?
Why am I unable to scan after my computer hibernates?
Why can't I update the scanner in Device Manager?
ScanSharp Plug-in For MARS
Express/ Express OCR SDK
Partners
Testimonials
INUVIO ID Card & Insurance Card Scanners
TravelScan
Are your scanners capable of auto-detecting the card?
This article explains what the scanner auto-detection feature is and what you can do to enable this feature.
Can I scan both sides of the card in one pass?
This article talks about what scanners support this feature and what you should note about such scanners when using it through TWAIN.
How do I install the scanner on Windows XP Embedded?
This article gives you a step by step instruction on how to install the scanner on a Windows XP Embedded Operation Systems.
What does my scanner warranty cover?
This article describes the warranty policy of the scanner you have purchased.
What is TWAIN and does your scanners include TWAIN drivers?
This article explains what TWAIN is, what you need to watch for when making a purchase with scanner only without our software application, and how you can intiate a scan from our scanner using the TWAIN interface.
What is the warm up time of your scanner?
There is no warm up time required for our scanners.
What kind of cards can your scanners scan?
This article describes the kinds of card our scanners can scan.
Where can I get replacement calibration sheets?
This article describes how to download or purchase calibration sheets for Travelscan and DocketPORT scanners.
Why am I unable to scan after my computer hibernates?
This article describes why you are unable to scan after the computer hibernates and the solution for this type of issue.
Why can't I update the scanner in Device Manager?
This article describes you cannot update the scanner from within Device Manager and what you can do to enable it.
